New Co-op: Tech Care Co-op

Helllooo, as many of you know, I’m one of the founder members of Autonomic which I have been working at for the last seven years but I wanted to try some new business models and learn new skills.

Early days, but I’m starting a new worker co-op called Tech Care Co-op that provides compassionate and personalised tech support for folks working for social good.

Do you find yourself getting stuck and frustrated when trying to get stuff done?Sometimes the problems that might be a total nightmare showstopper for you, may take us ten minutes to solve.

We’ll consider any tech (desktop/mobile/server) issues but we have a strong preference for open source.

Our goal is to build up tech resiliency within a small client base that make a big difference in the world.

The price for support for individuals is 1GBP per minute, so that’s 60GBP per hour.

If you’re UK based and are in need, hit us up on Signal:

Website coming soon :bubble_tea:

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Congratulations! This seems like an interesting new project ! I have added you on Signal for now.

The website is online now with a pricing model: https://techcare.coop/

We’re two people at the moment. We’re planning to join workers.coop asap as part of the CoTech section.

Feel free to reach out if you are looking for compassionate tech support! Also, would love any feedback or sharing of your needs. It’s early days :heart:

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This is lovely to see and bare in mind in our work with charities/third sector working on issues of social change <3

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I sent a request to the Signal a couple of days back and it’s still showing unread - if this is expected then it might be worth putting something on the website to set expectations around response time, if it’s not expected - I think there might be tech problem.

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It’s actually human layer. I’ve been extremely busy.

We’ve made quite a few updates to our website and service and have picked up a few new clients: https://techcare.coop/

We just published a blog post with an example of how we work: Tech Care makeover on a budget #1 – Tech Care Co-op

We’re just on the cusp of beginning the process of signing up to workers.coop federation and CoTech.

Thanks for the support for those who have helped.

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Hi - I’ve tried to message you on Signal but am getting a ‘user not found’ response. Is your Signal account active?

Hi @Frill

We tested the link and it works on our end: Contact on Signal

You can also email us: support at techcare dot coop

Feel free to DM me on this forum if all else fails and send me your contact details.

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